About the role
Concierge and front-of-house security officers manage reception, visitor access and building security in offices and residential blocks. If the role includes guarding against unauthorised access, you need an SIA security guard licence.
The minimum you can be paid
Your average hourly pay in each pay period must be at least the legal minimum for your age:
- Aged 21 and over (National Living Wage): £12.71 an hour
- Aged 18 to 20: £10.85 an hour
- Aged 16 to 17: £8.00 an hour
- Apprentices (under 19, or in the first year of an apprenticeship): £8.00 an hour
These are the legal minimum rates from April 2026. Some employers and contracts are accredited by the Living Wage Foundation and pay the voluntary Real Living Wage instead: £13.45 an hour across the UK and £14.80 in London (2025/26 rates — new rates are announced each autumn).
Things that affect concierge and front-of-house security officers' pay
- Corporate and residential contracts are more likely to follow the Real Living Wage, especially in London.
- Roles are often long day or night shifts, sometimes on a 4-on-4-off pattern.
- Customer service is a big part of the job, so some contracts pay a little more than standard static guarding.
Check every shift
Work out what a shift should pay with the shift pay calculator, and check your breaks and rest with the break and rest calculator. Shiftaan keeps every shift, rate and payment in one place, so you can check each payslip in seconds. Try it free.
Common questions
What is the minimum wage for concierge and front-of-house security officers?
£12.71 an hour if you're 21 or over, from April 2026. Living Wage accredited employers pay at least £13.45 (£14.80 in London).
Do I get paid for my breaks?
Only if your contract says so. You have a legal right to a 20-minute break on shifts over 6 hours, but not to be paid for it.